Contact Us

We operate out of our home in Coeburn, Virginia. To ensure we resolve every issue effectively and keep a clear record of your requests, email is our primary and most effective contact method.

Customer Support

• Email: info@gymrigshop.com

• Response Time: You will hear from us within 24 hours (Monday - Friday).

• Order Inquiries: Please include your Order # in the subject line for faster service.

Store Hours (EST)

• Monday - Friday: 9:00 AM - 5:00 PM

• Saturday - Sunday: Closed (We’ll get back to you first thing Monday morning).

Shipping & Returns Address

GymRig Shop

3910 Mean Mule Rd, Coeburn, VA 24230-5794, United States

Frequently Asked Questions

• Tracking: Once your order ships, a tracking number is automatically sent to your email.

• Changes/Cancellations: If you need to change your address or cancel an order, please email us within 2 hours of placing it.

• Damaged Items: If your gear arrives damaged, please attach a photo to your email so we can send a replacement immediately.